What if your practice could improve customer, patient, and staff communications by capitalizing on the cloud’s advanced capabilities? You can, by using Voice over Internet Protocol (VoIP) telephony solutions.
VoIP transfers voice communications to the cloud instead of utilizing landline wires. What’s more, VoIP is capable of almost unrestricted communications across any type of device – smartphone to laptop to landline.
VoIP can help your practice stay connected to patients through advanced call routing features as well as help reduce overall communication costs within the practice.
For a monthly fee that can be as much as 60% lower than a landline, VoIP includes features such as unlimited minutes and extensions, multiple toll-free or vanity numbers, customizable voice greetings, voicemail, prompts, voice-to-text features, call analytics, plus much more. And none of these features require a specialized IT department for set up.
Compared to a traditional phone system, VoIP will make communication more efficient by:
- Allowing you and your staff to collaborate in real time
- Giving patients and their doctors the ability to converse remotely
- Connecting practitioners and their staff anytime or anywhere, as long as there is internet access
- Enabling secure calls and chats among medical staff
VoIP can also help smooth out the workflow within your practice. The number and type of features depends upon the provider. However, some important VoIP system features include the following:
- Auto attendant
- Inbound Fax to Email
- Voicemail to Email
- Find Me/Follow Me
- Call Routing
If you are thinking of converting your current landline telephone to a VoIP system, contact Xevcom for an analysis of what features would best help your practice.